Terms and Conditions

RATES:
All Travel Guru presents all invoices in US dollars, and include all applicable US taxes. Rates are based on current market value and exchange rates of all vendors, at the time of preparation, and are subject to change with or without prior notification. In the rare event of a human or computer pricing error by any affiliate, vendor or partner of All Travel Guru, All Travel Guru reserves the right to re-invoice for the correct amount. Train schedules and fares are subject to change. All rates are confirmed after full payment.

LOCAL CITY TAXES:
Many European cities charge a local city tax, which is paid by travelers directly to the hotels. These taxes are generally between 2 and 5 EUR per person per night depending on the city and the category of hotel, and cannot be prepaid. This tax is the sole responsibility of the traveler.

PAYMENT CONDITIONS:
Preferred payment is full payment by check or transfer. Client is responsible for any transfer cost or mailing charges. If client is not paying in full the exchange rate will be calculated on the current rate of exchange the day that FINAL payment is made. Credit card or Paypal payments are subject to a 3.65% processing fee. If paying credit card direct to international vendors, Client’s credit card may assess a foreign exchange fee, which All Travel Guru cannot be held financially accountable for. Client must sign a Credit Card Authorization Form if any payment is to be made via credit card. This form will hold as proof of authorization and client will be financially liable for any chargebacks or denied charges where permission of use was granted.

DEPOSITS AND FINAL PAYMENT:
Once client approves trip design, a deposit is required to confirm any portion of proposed trip. This deposit is calculated on vendor requirements, current exchange rates, and estimated operation cost. This deposit usually reflects around 30% of the land portion cost. All deposits form part of your entire payment that is due 90 days prior to departure. AIRFARE IS NOT INCLUDED IN THIS DEPOSIT. Final payment is due 90 days prior to departure. A new invoice will be issued to reflect the balance owed to All Travel Guru at this time. Bookings made within 90 days of departure must pay in full upon agreed design.

REFUND POLICY:
Once All Travel Guru receives first deposit, the majority of funds shall be refunded, if client cancels within 14 days of deposit received date. ALL AIRFARE IS NON-REFUNDABLE. Some vendors requiring a deposit, are nonrefundable, and cannot be refunded once payment is made. After this time expires, All Travel Guru will retain a non-refundable 20% of trip cost or $1000, whichever is more. All other funds eligible for refund, shall be returned up to 90 days prior to departure, in accordance with all Vendor Terms and Conditions. Within 90 days any funds that may be recovered is based solely on vendor terms and conditions. All Travel Guru will be removed from responsibility of repayment, and refund responsibility will be relinquished to Vendors. All Travel Guru values client relations, and will perform tasks needed to assist in recovering funds, but will not be held financially responsible. Once travel has begun, no refunds can be made for unused portions of any tour or service by reason of client choice to not participate, or client self-changes made while traveling. 

‘PLAN TO GO’ DEPOSIT AND CHANGE FEES:
All Travel Guru will request a ‘Plan To Go’ deposit after initial consultation and first proposal have been received. This $125.00 per person ($200 single travel) non-refundable deposit, is used against a client’s over-all trip balance. If client decides against using All Travel Guru’s services, this deposit is retained to cover any costs incurred by loss of sale. All Travel Guru reserves the right to suspend any other services to client until such deposit has been received. A non-refundable fee of $150.00 will be charged by All Travel Guru for excessive changes to itinerary, or drastic redesign of trip itinerary. It is at the sole discretion of All Travel Guru to apply any such fee. Any third party change fees required by any affiliate, vendor or partner of All Travel Guru will be assessed at time of occurrence, and is the client’s financial responsibility if change is insisted by said client. Airfare change fees incurred to client on tickets purchased on own accordance will be paid by client without any All Travel Guru involvement.

RESPONSIBILITY:
All Travel Guru LLC is responsible for making arrangements for all proposed itinerary details to include transportation, sightseeing and hotel accommodations, unless otherwise noted. The carriers, hotels and other suppliers providing services are independent contractors and are not agents, employees, servants, or joint ventures of All Travel Guru or its affiliates. Airline alternative equipment and routings are subject to change by the Airline and will not result in any refunds. Flight delays and other transportation changes are unfortunate, but are an inherent risk of travel and are therefore outside the control and responsibility of All Travel Guru LLC. All certificates and other travel documents for travel services issued by All Travel Guru are subject to the terms and conditions specified by the supplier and to the laws of the countries in which the services are supplied. If the services included in the tour cannot be supplied or if there are changes in an itinerary for reasons beyond the control of All Travel Guru, the company will arrange for provision of comparable services. The client agrees that neither All Travel Guru nor its affiliates shall be liable for any damage or loss including personal injury, death, property loss, delay, change in air services, sickness, strike, war, quarantine, terrorism, massacre, bankruptcy, weather, upset, disappointment, inconvenience, or expense occasioned by any act or omission of any supplier or person providing services. All Travel Guru cannot be held responsible for failure of clients to follow instructions given in travel documents including but not limited to, check-in and check-out times and baggage handling, failure to obtain required documentation such as passports, visas and health certificates where required. In the above cases, travelers will not be entitled to any refund. Only All Travel Guru representatives who possess’ authority to do so, may vary, add or waive any term or condition in this contract prior to client signature.

TRAVEL INSURANCE:
All Travel Guru strongly recommends the purchase of travel insurance, and advises clients to acquire insurance within 14 days of any purchase made towards trip to insure inclusion of any preexisting condition(s).

PASSPORT / VISA:
Travelers will each need a current passport valid for up to 6 months AFTER return of travel. Please contact your destinations’ nearest consulate for updated details on visa requirements. Costs of visas and border crossing fees are the client’s responsibility.